Privacy Policy

Effective Date: September 4, 2026

Cande Concrete & Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you contact us through our website, Facebook, Instagram, Meta advertisements, lead forms, or other services we use to communicate with potential and existing customers.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Your name
Phone number
Email address
Property or project address
Information about the concrete or epoxy work you are requesting
Project measurements, descriptions, or photographs you provide
Any other information you choose to provide when requesting an estimate or contacting us

2. How We Use Your Information

We may use the information you provide to:

Respond to your questions and requests
Contact you about a requested estimate
Provide information about our concrete, construction, and epoxy flooring services
Schedule estimates, consultations, or services
Communicate with you regarding your project
Improve our services and customer experience
Maintain business and customer records

We do not sell your personal information.

3. Information Collected Through Meta

If you submit your information through a Facebook or Instagram advertisement, including a Meta Lead Form, the information you provide may be shared with Cande Concrete & Services so that we can respond to your request.

By submitting your information, you agree that we may contact you using the information you provided regarding your inquiry or requested services.

4. How We Protect Your Information

We take reasonable measures to protect the personal information provided to us from unauthorized access, use, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

5. Sharing Your Information

We may share your information when reasonably necessary to operate our business or provide requested services, including with service providers who assist us with business operations, communication, scheduling, advertising, or website services.

We may also disclose information when required by law or when necessary to protect our legal rights or safety.

6. Third-Party Services

Our website and advertisements may use third-party services such as website hosting, advertising, analytics, communication, or social media platforms.

These third-party services may collect or process information according to their own privacy policies.

7. Cookies and Online Tracking

Our website or third-party services we use may use cookies or similar technologies to improve website functionality, understand website traffic, or support advertising and marketing.

You may be able to control cookies through your web browser settings.